Privacy Policy

The Hotels & Style Privacy Policy

You are currently connected to the website hotelsandstyle.com (“Hotels & Style”, the Website” or “ we” (as appropriate)), which is developed, owned and operated by DPCH Holdings Ltd. Hotels & Style is an online service that currently provides recommendations and information about a carefully selected collection of the world’s most exclusive hotels and resorts (the“Collection”) as well as serving asa platform for reviewing the Collection and a forum for exchanging views and comments respect of the Collection.

Hotels & Style recognises and respects the privacy of every Website user (“you”). We place particular importance on ensuring that any Personal Information (as defined below) which you provide  when visiting the Website is held securely. This privacy policy ("Policy") describes the practices that apply in relation to the  Website, including, specifically, the information we collect about you, and when and how we collect and process such information.

The key Policy principles are set out below:

  • We will not collect your personal information such as your name, email, mailing address or telephone number ("Personal Information") without your consent;
  • We will not disclose Personal Information to third parties except as described in accordance with this Policy (as amended from time to time);
  • We will take reasonable steps to protect the security of any Personal Information we collect;
  • We will allow registered users of the Website  to view, correct or otherwise modify their Personal Information collected by Hotels&Style as part of user account registration;; and
  • Your email address and password will never be visible to the general public.

To take account of changing requirements such as changes in technology or legislation, we may update and amend our Policy from time to time. We therefore advise you to review this Policy from time to time so as to familiarise yourself with  any such amendments.

Why we collect and process Personal Information

We collect and process Personal Information for the following reasons:

  • to enable user registration and to manage your account, including to facilitate your access to and use of the Website;
  • to enable effective communication with you;
  • to administer the Website;
  • to enable you to make hotel reservations via the Website;
  • to enable us to publish your reviews, forum posts, and other user generated content to other members of the Hotels & Style community;
  • to respond to your questions and comments;
  • to measure interest in and improve our products, services, and the Website;
  • to notify you about special offers and products or services available from us or our partners that we believe may be of interest to you; and to prevent prohibited or illegal activities; and
  • to enforce our Terms of Use.

Hotels & Style may use general information regarding Website usage to improve the Website and develop its features. This general information may also be made known to third parties. These statistics are solely for informative purposes and will not include information enabling individual users to be identified.

What Personal Information is collected

When using our Website, we may request the following information of you:

  • your name;
  • your email address; and
  • your primary residential address.

Sharing of Information

Your Personal Information will be protected and will not be provided to third parties without your consent. However, if you purchase services or products through Hotels & Style that are to be provided by another party, we will share your information with such third parties so that the services or products you requested may be provided. We may also share Personal Information with on-line booking services which process online reservations. In addition, Hotels & Style may need to release Personal Information, as required by law or regulation  or as we deem necessary in our sole discretion to protect the rights, property or safety of Hotels & Style, our customers, or others.

Hotels & Style will not, without your consent, provide your Personal Information to any third parties for the purpose of direct marketing.

Website Tracking

To help us improve the design of the Website in order to better respond to the needs of our visitors, tracking software is used to monitor traffic patterns and Website usage. To the best of our knowledge and belief Ino information capable of identifying individual users is captured in this process.

We may share aggregated  information about  Website use with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our Website receives or the most popular hotels and vacation destinations. This information does not contain any Personal Information and is used solely to develop content and improve our services.

Cookies

Access to Hotels & Style may depend upon or by default require  the use of cookies. Cookies are small amounts of information, which are stored in your browser so that a server may remember certain information for your subsequent visitsfor example your country of residence which you selected when you first visited our Website. We use cookies to keep track of your use of our Website, gather data to improve the content of our Website, provide information that may be of interest to you, and improve the security of your experience with us. Cookies are also enabled when you use any of the social media sharing buttons on our Website (to post on Facebook, for example).

Please note that Hotels & Style does not have control over the cookie policies of third-party social media sites.

If you do not wish to enable cookies or be informed of their transmission you may configure your browser accordingly. In that case, you may not be able to use certain features of our Website.

IP addresses

IP addresses may be collected in order to analyse trends, administer the Web-site,monitor using metrics (such as the number of visitors,and the Website’s peak activity times) as well as  gather broad demographic information for aggregate use. Please note that information gathered via IP addresses and cookies is not ordinarily linked to any Personal Information.

Security of information provided online

Hotels & Style makes every effort to ensure that the information you provide us including Personal Information is treated as securely as possible using industry standard encryption software.

Hotels & Style will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your Personal Information. Hotels & Style will store all the Personal Information you provide on secure (password and firewall protected) servers. You accept and hereby acknowledge that internet data transmission is inherently insecure and Hotels & Style cannot guarantee the security of any data sent over the internet. You hereby unconditionally release Hotels&Style from any liability arising from the loss, theft or interference (or similar) of any information (including for the avoidance of doubt Personal Information) provided by you in whatever manner to us.

If you are a registered member of Hotels & Style, you are responsible for keeping your password and user details confidential. Hotels & Style will not ask you for your password (except when you log in to the Website).

It should be noted that for security purposes, no records of credit card information are kept on our web servers after a transaction has been completed.

Third party websites

This Website may contain links to other websites (“Third Party Websites”). Such links are provided solely for your convenience. When you click on one of these links, you are leaving our Website and accessing another website that we do not control and for which we cannot be responsible. Hotels & Style is not responsible for the privacy policies or practices of any Third Party Websites.

You should carefully review the privacy statements or policies of any Third Party website that you visit because those privacy statements or policies will apply to your visit to that site and may be very different from our Policy.

By the very nature of the internet, information that is publicly visible online might appear in search engine results or be linked to by other websites.

Registering

If you decide to register with us or to make a reservation through the Website, we will collect Personal Information about you that you voluntarily share with us. We collect Personal Information that is necessary for us to provide you with the services offered on our Website. For example, only registered members are able to post hotel and resorts reviews and participate in discussion Forum.

International data transfers

Personal Information that you submit for publication on the Website will be published on the internet and may be available, via the internet, around the world. Hotels & Style cannot prevent the use or misuse of such information by others.

Data processing on behalf of a hotel

Hotels & Style will process any personal data that you may submit through the Website when making your reservation at a hotel or making any permitted cancellations or changes (such as changes to your name, address or payment details) on behalf of and as the contractual data processor of the particular hotel with which you have chosen to book.

Please note that Hotels & Style does not have any discretionary authority regarding the processing of your personal data and the processing of your personal data is fully controlled by the relevant hotel and is processed by Hotels & Style in accordance with the hotel’s instructions.

Information from other sources.

We have partnered with Facebook to provide Instant Personalization on Hotel & Style for members of Facebook. If you have Instant Personalization enabled in your Facebook privacy settings and you are logged into Facebook, then Hotels & Style will be personalized for you when you visit the Website, even if you are a first-time user of the Website. For example, we will show you reviews that your Facebook friends have posted on Hotels & Style. In order to provide you with this personalized experience, Facebook provides us with information that you have chosen to make available pursuant to your Facebook privacy settings. That information may include your name, profile picture, gender, friend lists and any other information you have chosen to make available.

How you can access your information

You may instruct Hotels & Style to provide you with any Personal Information we hold about you. Provision of such Personal Information will be subject to the supply of appropriate evidence of your identity.

You can access and update your contact information by visiting the Member Profile page on the Hotels & Style Website. You can close your Hotels & Style Member account by contacting us at the email address listed below. We will send you an e-mail to confirm your request. Please note that after you close an account, you will not be able to sign in or access any of your Personal Information. However, you can open a new account at any time. Please also note that we may retain certain information associated with your account in our archives for a variety of reasons, including for analytical purposes as well as for general record keeping.

Visiting our Web site from outside the European Union

If you are visiting our Website from outside the European Union, please be aware that your information may be transferred to, stored, and processed in the European Union where our servers are located and our central database is operated. The data protection and other laws of the European Union and other countries might not be as comprehensive as those in your country, but please be assured that Hotels & Style does take steps pursuant to applicable laws in the European Union to ensure that your privacy is protected. By using our services, you understand that any information about you held by us (including your Personal Information) may be transferred to ourservers and records within the European Union and to certain third parties as described in accordance with this Policy.

Data Administrator

The Data Administrator responsible in respect of the information collected on the Website or otherwise in the course of your dealings with us is Hotels & Style / DPCH Holdings Limited whose registered office is at 23 Dramos, C4 Episkopi, 4620 Limassol, Cyprus.

Contact Information

If you have any questions or concerns about (a) access to Personal Information, (b) the collection, use, management or disclosure of Personal Information, (c) this Policy or our information handling practices, or (d) with whom your Personal Information is shared, or if you need further assistance with respect to this Policy, you may contact Hotels & Style as indicated below. We will attempt to respond to your questions or concerns promptly after we receive them. If you have any questions about this  Policy or Hotels & Style generally please contact: communications@hotelsandstyle.com

Last updated: August 2015

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